Privacy Policy & Cookies

We know you care about your  privacy, so we treat your information with the highest standards of confidentiality and security.


We use encryption to make sure your credit card, order and personal details are hidden before they leave your computer on the way to ours.  That way no one can intercept your details and steal them.

Alpha SSL (powered by GlobalSign) is a leading global Certification Authority.  Their SSL (Secure Socket Layer) and code signing digital certificates are used globally to secure servers, provide data encryption, authenticate users, protect privacy and assure online identities through stringent authentication and verification process.  If you see their logo you can trust the site you are buying from.


We are committed to protecting your privacy.  We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).  We will never collect sensitive information about you without your explicit consent.  The information we hold will be accurate and up to date.  You can check the information that we hold about you by emailing us.  If you find any inaccuracies we will delete or correct it promptly.  The personal information which we hold will be held securely in accordance with our internal security policy and the law.  If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.  If you have any questions/comments about privacy, you should contact us.  We will hold your information for the purpose of administering your account and marketing.  We may share the information within our group.  If you don’t want to receive email newsletters and catalogues, then either click unsubscribe on the email you receive, email, write to The National Flooring Centre Ltd, Sandwash Close, Rainford Industrial Estate, St Helens, Merseyside, WA11 8LY or log into your account on the website and control your own settings.  If you think any of the information we have about you is incorrect, please log onto your account to correct it or write to us.


Cookies are tiny text files stored on your computer when you visit certain web pages.

We use cookies to keep track of what you have in your basket and to remember you when you return to our site. If you do not wish to enable cookies, you’ll still be able to browse the site and use it for research purposes. Our cookies don’t store sensitive information such as your name, address or payment details: they simply hold the “key” that, once you’re signed in, is associated with this information. However, if you’d prefer to restrict, block or delete cookies you can use your browser to do this or can choose not to accept our cookies.  Each browser is different, so check the “Help” menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences. Please note that cookies can’t harm your computer.

When you visit our website you may notice some cookies that aren’t related to us. If you take the opportunity to “share” content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them. If you’d like to learn more about cookies in general and how to manage them, visit

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